INDECS

EFFECT OF MANAGEMENT'S COMPETENCIES
AND DIGITAL SKILLS ON DIGITAL BUSINESS
MODEL MATURITY FOR SMEs

Helena Zentner¹, Mario Spremić² and Radovan Zentner³

¹ZENADIAN
  Zagreb, Croatia
²University of Zagreb, Faculty of Economics and Business
  Zagreb, Croatia
³University of Zagreb, Faculty of Electrical Engineering and Computing
  Zagreb, Croatia

INDECS 20(5), 514-532, 2022
DOI 10.7906/indecs.20.5.2
Full text available in pdf

and xml

formats.

Received: 19^th October 2021.
Accepted: 11^th March 2022.
Regular article

ABSTRACT

The uptake of digital business models has been distinctly evident over recent years, causing profound changes across industries. Even though various scholarly papers attempt to investigate those developments, empirical studies of factors that influence digital business models' maturity are still scarce. This research article aims to address this literature gap, achieved by empirically testing the relationship between relevant managerial factors and digital business models' maturity. Through a multi-national study with 162 participating companies operating within the sector of yachting tourism, followed by a qualitative and quantitative analysis of the obtained primary results, it has been found that managerial competencies, including management education and their digital skills, positively affect digital business model maturity of the respective companies.

KEY WORDS
digital business models, digital maturity, management digital skills, digital leadership, digital transformation

CLASSIFICATION

JEL: D22, M15, O33